How to Use Ask AI in Augusta

Augusta's Ask AI feature connects your recruiting data to ChatGPT or Claude, helping you better understand your applicants, analyze hiring performance, identify recruiting trends, and make more informed decisions.

Instead of manually reviewing applicant records or analyzing reports, you can ask questions about your Augusta data and receive insights to help improve your recruiting process.

Ask AI is available in two areas of your Augusta Dashboard:

Applicant Dashboard: Explore applicant information, identify trends, understand candidate outcomes, and uncover opportunities to improve your recruiting process.
Reports: Analyze recruiting performance, identify bottlenecks, evaluate recruiting sources, and understand where your hiring funnel can improve.

How to Use Ask AI with Your Applicants

Use Ask AI from your main Augusta Dashboard to explore applicant information and better understand what's happening throughout your recruiting process.

Log in to your Augusta Dashboard.
Navigate to your main Applicant Dashboard, where you view and manage applicants.
Click Ask AI near the top of your applicant list.
Choose Open in ChatGPT or Open in Claude.
Your selected AI platform will open in a new tab, where you can begin asking questions about your applicants.

Ask AI can help you analyze information such as applicant locations, recruiting sources, qualification results, interview activity, hiring outcomes, and applicant notes when available.

For example, you can investigate why applicants are being disqualified, identify patterns among candidates who miss interviews, or understand which recruiting sources are producing your strongest candidates.

How to Use Ask AI with Your Recruiting Reports

Ask AI is also available within your Augusta Reports, helping you analyze your overall recruiting performance and identify opportunities for improvement.

Log in to your Augusta Dashboard.
Navigate to the Reports tab.
Select the report you want to analyze:
- Applicant Progress by Stage: Understand how applicants move through your recruiting funnel and where they may be dropping off.
- Interview Activity Trends: Review interview bookings, attendance, cancellations, and no-shows.
- Hire Data by Source: Identify which recruiting sources generate applicants and hires.
Select the reporting period you want to review.
Click Ask AI near the top of the report.
Choose Open in ChatGPT or Open in Claude to begin analyzing your recruiting performance.

Connecting ChatGPT or Claude

The first time you use Ask AI, you'll need to authorize the connection between your Augusta account and your preferred AI platform.

For ChatGPT:

Select Open in ChatGPT from Augusta.
In the new ChatGPT tab, click Install plugin.
Follow the prompts and select Allow on the Augusta authorization page.

For Claude:

Select Open in Claude from Augusta.
In the new Claude tab, follow the connection prompts and click Add.
Select Allow on the Augusta authorization page.

Once connected, you can begin asking questions about your Augusta applicant data and recruiting reports.

Note: If your organization restricts external integrations, you may need your ChatGPT or Claude workspace administrator to enable Augusta.

Questions You Can Ask AI

Not sure where to start? Here are some examples of how Ask AI can help you better understand your applicants and improve recruiting performance.

Analyze Your Applicants

Best for: Applicant Dashboard

"What are the most common reasons applicants are being disqualified?"
"Are there patterns among applicants who don't show up for interviews?"
"Which applicant sources are producing the most qualified candidates?"
"What trends do you notice among applicants we've successfully hired?"
"How does the distance between applicants and our agency relate to interview attendance?"

Identify Bottlenecks in Your Hiring Funnel

Best for: Applicant Progress by Stage

"Where are we losing the most applicants in our recruiting funnel?"
"What percentage of qualified applicants are booking interviews?"
"Based on our hiring funnel, what should our recruiting team prioritize improving?"
"Are we getting enough qualified applicants to support our hiring goals?"

Improve Interview Attendance

Best for: Interview Activity Trends

"What is our interview show-up rate, and how has it changed over time?"
"Are cancellations or no-shows becoming a bigger issue?"
"What trends should our recruiting team investigate to improve interview attendance?"

Evaluate Recruiting Sources

Best for: Hire Data by Source

"Which recruiting sources are generating the most hires?"
"Which sources have the highest applicant-to-hire conversion rate?"
"Are there recruiting sources generating high applicant volume but relatively few hires?"

Tip: Don't stop at your first question! Ask follow-up questions, request comparisons, or ask AI to explain its findings in simpler terms.

For example, after identifying a high interview no-show rate, you might ask:

"What patterns do you notice among applicants who missed their interviews, and what can our recruiting team do to improve attendance?"

Important Things to Know

Your AI account: Ask AI uses your own ChatGPT or Claude account. You may need to sign in or create an account with your preferred provider.
Read-only access: Ask AI can review your Augusta data but cannot make changes to applicants, recruiting settings, or your dashboard.
Applicant data: Ask AI can analyze available applicant information, including application details, qualification results, interview activity, hiring outcomes, and notes.
Applicant data limits: Applicant information is retrieved in batches of up to 50 applicants at a time. Your AI platform may retrieve additional batches as needed, depending on your question and the amount of data being analyzed.
Accurate data matters: Keep applicant statuses, interview outcomes, and hiring records up to date so your analysis reflects your recruiting activity.
AI provides insights, not guarantees: Use AI findings to guide further investigation and recruiting decisions. Always consider your agency's actual hiring processes and goals.

For a detailed explanation of Augusta's reports and how their metrics are calculated, visit How to Use Reports in Your Augusta Dashboard.

Augusta is continuing to enhance Ask AI to help home care agencies better understand their recruiting data and make more informed hiring decisions.

If you have questions or need help connecting Ask AI, contact hello@augusta.care.

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