For customers who have multiple instances (dashboards) of Augusta, you may need to transfer candidates from one Augusta instance to another to ensure proper tracking and processing of Augusta candidates. For example, a candidate applies to your agency A but is better suited to apply to your agency B due to the candidate living in a different service area.
Note: Our multi-location routing feature attempts to automatically route an applicant to the right location within your ownership based on distance from any of the service areas mapped out in our database for each location. Candidates can still choose to opt out of our auto-routing.
✅ When You Can Move an Applicant
You can move an applicant to another Augusta location if they haven’t already been invited or booked an interview. Once an interview is on the calendar, we’re already sending them reminders for that specific location, so the system won’t allow a move at that point.
Steps to Move an Applicant
- Open the applicant's profile.
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Select <Move Applicants> button
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A pop-up window will appear, and you can then select the correct location you want to move the applicant to.
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Then select <Move> applicant.
What Happens Next?
- The applicant will be moved to the selected location.
- We will recalculate their qualifications based on that location’s hiring criteria.
- If they are Qualified, we’ll go ahead and automatically invite them to interview — no extra clicks needed on your end.
If you have any questions or need support, please email hello@augusta.care.
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