The Augusta x CareQB integration allows your team to send applicants and their recruiting information directly from Augusta into CareQB.

If your agency uses CareQB for caregiver calls, texts, automated messaging, or other workforce communication, the integration makes it easy to carry information collected during recruiting into CareQB without manually re-entering it.

In This Article

• What the integration does
• How to set it up
• How to send an applicant to CareQB
• What information is sent to CareQB

What Does the CareQB Integration Do?

CareQB is a communication platform for home care agencies that allows teams to call and text caregivers, send automated messaging, and manage other caregiver communication and scheduling workflows.

With the Augusta x CareQB integration, your recruiting team can send a candidate directly from their Augusta profile into CareQB.

This allows information collected throughout the recruiting process—including the candidate's application answers and your team's post-interview notes—to carry over into CareQB. Your team can then use that information when communicating with or re-engaging caregivers.

How to Set Up the Integration

To enable the CareQB integration, email hello@augusta.care and let us know you'd like to connect your Augusta and CareQB accounts.

Our team will handle the integration setup on your behalf and let you know once it's ready to use.

How to Send an Applicant to CareQB

Once your CareQB integration has been enabled:

1. Open the applicant's profile in your Augusta Dashboard.
2. Click Send to External System.
3. Select Send to CareQB.
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Augusta will send the candidate and their supported recruiting information directly to CareQB.

What Information Is Sent to CareQB?

When you send a candidate to CareQB, Augusta sends:

• Applicant information: First name, last name, email, phone number, ZIP code, and city
• Smart Application answers: The candidate's answers from their Augusta application
• Post-interview notes: Notes your recruiting team has added to the candidate after speaking with or interviewing them

Because your post-interview notes are included, keeping those notes updated in Augusta can provide valuable context if your team later communicates with or re-engages the caregiver through CareQB.

Note: Candidates are not automatically sent to CareQB when they apply. Your team chooses which candidates to send using Send to External System → Send to CareQB.