If your Indeed job shows 0 applicants, but you're seeing applicants in Augusta, don't worry—this is often expected.

Whether Indeed displays completed applications depends on which apply method you're using.

In This Article

• Why this happens
• If you're using Indeed Apply
• If you're using Smart Post Apply
• How to measure your results

Why This Happens

Indeed can report completed applications that are submitted directly through Indeed.

If candidates leave Indeed and complete their application somewhere else—such as your Augusta Smart Posts Careers page—Indeed may not display those candidates as completed applications in your Indeed reporting, even though they successfully applied and are being managed through Augusta.

If You're Using Indeed Apply

If your Augusta Smart Posts are using Indeed Apply, candidates complete their application directly on Indeed.

In this scenario, Indeed can report completed applications because applicants complete the application within Indeed.

Your applicants still flow into Augusta and continue through your Augusta qualification, scheduling, and recruiting workflows.

If You're Using Smart Post Apply

If your Augusta Smart Posts are using Smart Post Apply, candidates click Apply on Indeed and are redirected to your Augusta Smart Posts Careers page to complete their application.

Because the application is completed outside of Indeed, Indeed may display 0 completed applications, even though applicants are successfully applying through Augusta.

This is expected behavior and does not mean your Smart Post isn't receiving applicants.

Augusta also continues sending applicant disposition data back to Indeed through our Jobs API integration, regardless of which apply method you use.

Learn more: Choosing the Right Apply Method for Your Augusta + Indeed Integration

Learn more: How Indeed Disposition Sync Works with Augusta

How Can I Measure My Results?

If you're using Smart Post Apply, the best place to measure your recruiting performance is within Augusta.

Review Your Augusta Reports

Review your applicant and hiring reports inside Augusta to see how your recruiting efforts are performing.

You can filter by date range and recruiting source to see how many applicants, interviews, and hires came from Indeed.

Learn more: How to Use Reports in Your Augusta Dashboard

Request an Applicant Report

If you need the number of applicants from a specific Indeed job or reporting period, our Support team can help.

Email hello@augusta.care for support. 

Working with an Indeed Representative?

If you're working directly with an Indeed Account Executive or Partner Manager, they may also be able to work with their internal teams to review application data associated with your Indeed jobs.

Posting Directly to Indeed?

If you're posting directly on Indeed and using an Augusta application URL instead of Augusta's Indeed integration, the same behavior may apply.

Because candidates complete their application outside of Indeed, Indeed may not display completed application totals, even though applicants are successfully applying through Augusta.

In Summary

Seeing 0 applicants on Indeed does not necessarily mean your job isn't receiving applications.

With Indeed Apply, candidates complete their application directly on Indeed, so Indeed can report those completed applications.

With Smart Post Apply, candidates leave Indeed and complete their application through your Augusta Careers page. Those completed applications may not appear in Indeed's reporting, but the applicants are still captured and managed through Augusta.

Your Augusta dashboard and reports should be your primary source for measuring applicants, interviews, and hires coming through your Augusta Smart Posts.