Quo (OpenPhone) Integration

The Augusta x Quo (formerly OpenPhone) integration allows your recruiting team to send and receive text messages with applicants directly from your Augusta Dashboard.

If your agency uses Quo for business texting, this integration makes it easier to communicate with candidates without constantly switching between platforms.

Recruiters can view text conversations, respond to applicants, and keep communication moving while reviewing applications in Augusta.

In This Article

• What Does the Quo Integration Do?
• How to Set Up the Integration
• How to Use the Integration
• Important Things to Know
• Other Messaging Integrations

What Does the Quo Integration Do?

With the Augusta x Quo integration, your recruiting team can:

• Send and receive text messages directly within an applicant's Augusta profile.
• View conversation history with each applicant without opening Quo separately.
• Use your existing Quo phone number to communicate with candidates.
• Keep recruiting and communication together, making it easier to follow up, answer questions, and move applicants through your hiring process.

For example, if an applicant hasn't booked their Interview, your recruiter can open their Augusta profile, review their application, and send a personal text message through Quo without leaving Augusta.

All text communication is powered by your existing Quo account.

How to Set Up the Quo Integration

If your agency already uses Quo, you'll need to generate an API key so Augusta can connect to your account.

Note: You must have administrator access to your Quo account to complete these steps.

Step 1: Generate Your Quo API Key

1. Log in to your Quo account.
2. Go to Settings → API.
3. Click Generate API Key.
4. Enter Augusta as the name (or another name of your choice).
5. Click Create Key.
6. Copy your newly generated API key.

Step 2: Send Your API Key to Augusta

Email hello@augusta.care and let our team know you'd like to enable the Quo integration.

Our team will coordinate the secure transfer of your API key to connect your Quo account.

Important: Your API key provides access to your Quo account. Treat it as confidential and share it only through the setup process coordinated with Augusta Support.

Step 3: Augusta Completes Your Integration

Our team will:

1. Connect your Quo account to Augusta.
2. Configure your agency's Quo messaging integration.
3. If your Quo account has multiple phone numbers, confirm which number you'd like to use for recruiting.

We'll notify you once your integration is enabled and ready to use.

How to Use the Integration

Once the Quo integration has been enabled on your Augusta account:

1. Open an applicant inside your Augusta Dashboard.

2. Click Message in Quo from the applicant's profile.

   

3. A Quo messaging window will appear directly within Augusta, allowing you to send and receive text messages with the applicant.

   

4. View your existing conversation history, type your message, and continue communicating with the applicant without leaving Augusta.

Augusta Tip: Use Quo to personally follow up with applicants, answer questions, and coordinate next steps. Augusta's automated booking invitations and meeting reminders will continue working independently.

Important Things to Know

• Two-Way Messaging: Recruiters can send and receive text messages with applicants directly within Augusta.
• Conversation History: View existing Quo text conversations associated with an applicant.
• Phone Numbers: Your agency selects the Quo phone number used for recruiting. The integration currently uses one selected number for applicant messaging.
• Automated Communications: Augusta's automated booking invitations and meeting reminders continue operating independently of Quo.

Other Messaging Integrations

Don't use Quo? Augusta also supports other messaging platforms to help your recruiting team communicate with applicants:

• RingCentral Integration – Launch RingCentral from an applicant's Augusta profile to send text messages or place calls.
• CareQB Integration – Communicate with applicants through CareQB and transfer applicant information and recruiting details from Augusta.

If you have questions or need help connecting your Quo account to Augusta, contact hello@augusta.care.